| 위로의 말
- I’m so sorry to hear that.
- I am so sorry to hear that you have a bad cold.
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We are saddened to learn that your department is going to be closed.
(*sadden 슬프게 하다) -
We were shocked to hear the news.
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If there is anything we can do to help, please contact us.
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We are saddened at the idea of his absence.
- She will long be remembered for her distinguished contribution to this company.
(*distinguished 눈에 띄는, 뚜렷한 | contribution 공헌, 기여, 기부) -
I heard you are going through a tough time.
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We hope you will get well soon.
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We are devastated to hear the terrible news about the flood at your facility.
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We hope to resume receiving orders as soon as you rebuild.
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Our condolences are with you.
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I am sorry that you are having a rough time.
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We want to express our heartfelt sympathy.
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The founder of our company, Mr. Benson, has passed away.
조의/애도 (삼가 고인의 명복을 빕니다) -
Please accept our heartfelt condolences.
(*condolence 조의, 애도) -
We would like to offer our deepest condolences on his passing.
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I’m sorry for your loss.
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I would like to express my sincere condolences to you and your family.
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I extend my sympathy to your family.
사과 및 변명 -
I’m sorry this is so late.
- I wish you a belated happy birthday!
(*belated 늦은, 지연된) -
Please accept my apologies for any inconvenience this may cause.
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Sorry about any inconvenience.
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Please accept our apologies for the late solution to the problem.
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Please accept our apologies for the confusion.
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I am sorry to have bothered you.
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I am sorry to hear that.
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I’m very sorry to hear that.
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I apologize for not being able to confirm your order sooner.
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I apologize for having made our position unclear.
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Our late reply may cause some delays, but we will do our best to minimize these.
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We will make sure our late reply won’t cause any further delay.
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We will speed up the work since our late reply has caused a delay.
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It would be appreciated if you would understand our situation.
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Did our late reply cause any inconvenience? If so, we are deeply sorry.
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I hope our late reply hasn’t caused any difficulties.
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We have experienced a small accident in our local factory.
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It was so difficult to make a decision that I could not email you earlier.
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It took so much time to examine your proposal that I couldn’t answer you yesterday.
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I have been bogged down with so much work these days.
- I have been bogged down with a few projects these days.
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Recently I have been swamped with the new business plans for next year.
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I understand what you’re saying, but please speed up the work because we’re in a hurry, too.
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I’m sorry, but if you keep delaying the deadline, we won’t be able to work together in the future.
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I apologize for the delay.
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I hope you understand.
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I couldn’t send you an email sooner to let you know about the change of plans.
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Sorry about the last-minute change.
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I’m sorry I couldn’t tell you this in person.
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I have no excuse
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I have no excuse for forgetting about the meeting.
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I have no good excuse for forgetting about your birthday.
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I feel terrible.
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I feel terrible about the mistake.
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I feel horrible that you got reprimanded for my mistake.
(*reprimand 질책하다, 견책하다) -
Please accept my apology.
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I’m sorry, but I can’t come in to work.
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I’m really sorry, but I don’t think I can come in to work today.
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I’m sorry I’ll be in late today.
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I’m sorry I missed our appointment (today).
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I’m sorry I cannot keep our appointment.
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I am sorry, but I have a family matter to take care of.
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I forwarded the email to you by mistake.
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I forwarded the email to the wrong person by mistake.
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I deleted your email by mistake!
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