Tag Archives: 영어 패턴

영어 이메일 작성시 흔히 쓰는 위로의 말, 사과 및 변명

위로의 말

  • I’m so sorry to hear that.
  • I am so sorry to hear that you have a bad cold.
  • We are saddened to learn that your department is going to be closed.
    (*sadden 슬프게 하다)
  • We were shocked to hear the news.
  • If there is anything we can do to help, please contact us.
  • We are saddened at the idea of his absence.
  • She will long be remembered for her distinguished contribution to this company.
    (*distinguished 눈에 띄는, 뚜렷한 | contribution 공헌, 기여, 기부)
  • I heard you are going through a tough time.
  • We hope you will get well soon.
  • We are devastated to hear the terrible news about the flood at your facility.
  • We hope to resume receiving orders as soon as you rebuild.
  • Our condolences are with you.
  • I am sorry that you are having a rough time.
  • We want to express our heartfelt sympathy.
  • The founder of our company, Mr. Benson, has passed away.

조의/애도 (삼가 고인의 명복을 빕니다)

  • Please accept our heartfelt condolences.
    (*condolence 조의, 애도)
  • We would like to offer our deepest condolences on his passing.
  • I’m sorry for your loss.
  • I would like to express my sincere condolences to you and your family.
  • I extend my sympathy to your family.

사과 및 변명

  • I’m sorry this is so late.
  • I wish you a belated happy birthday!
    (*belated 늦은, 지연된)
  • Please accept my apologies for any inconvenience this may cause.
  • Sorry about any inconvenience.
  • Please accept our apologies for the late solution to the problem.
  • Please accept our apologies for the confusion.
  • I am sorry to have bothered you.
  • I am sorry to hear that.
  • I’m very sorry to hear that.
  • I apologize for not being able to confirm your order sooner.
  • I apologize for having made our position unclear.
  • Our late reply may cause some delays, but we will do our best to minimize these.
  • We will make sure our late reply won’t cause any further delay.
  • We will speed up the work since our late reply has caused a delay.
  • It would be appreciated if you would understand our situation.
  • Did our late reply cause any inconvenience? If so, we are deeply sorry.
  • I hope our late reply hasn’t caused any difficulties.
  • We have experienced a small accident in our local factory.
  • It was so difficult to make a decision that I could not email you earlier.
  • It took so much time to examine your proposal that I couldn’t answer you yesterday.
  • I have been bogged down with so much work these days.
  • I have been bogged down with a few projects these days.
  • Recently I have been swamped with the new business plans for next year.
  • I understand what you’re saying, but please speed up the work because we’re in a hurry, too.
  • I’m sorry, but if you keep delaying the deadline, we won’t be able to work together in the future.
  • I apologize for the delay.
  • I hope you understand.
  • I couldn’t send you an email sooner to let you know about the change of plans.
  • Sorry about the last-minute change.
  • I’m sorry I couldn’t tell you this in person.
  • I have no excuse
  • I have no excuse for forgetting about the meeting.
  • I have no good excuse for forgetting about your birthday.
  • I feel terrible.
  • I feel terrible about the mistake.
  • I feel horrible that you got reprimanded for my mistake.
    (*reprimand 질책하다, 견책하다)
  • Please accept my apology.
  • I’m sorry, but I can’t come in to work.
  • I’m really sorry, but I don’t think I can come in to work today.
  • I’m sorry I’ll be in late today.
  • I’m sorry I missed our appointment (today).
  • I’m sorry I cannot keep our appointment.
  • I am sorry, but I have a family matter to take care of.
  • I forwarded the email to you by mistake.
  • I forwarded the email to the wrong person by mistake.
  • I deleted your email by mistake!

영어 이메일에서 자주 쓰는 제안/거절 표현

다양한 제안 표현 (~해주시면 좋겠습니다. ~해주셔서 감사해요)

  • Let me know if you are interested.
  • Thank you for submitting a proposal to us.
  • Let me get back to you as soon as possible regarding your proposal.
  • I will review this proposal and get back to you as soon as I can.
  • We will get back to you after careful consideration.
  • We will review your suggestion.
  • We hope you will find our offer attractive.
  • I’m glad to inform you that we are willing to accept your offer.
  • We are willing to meet you and talk about your suggestion.
  • We will receive approval or disapproval by next week.
  • We look forward to a mutually rewarding relationship with you.
  • We are anxious to contact some firms in your city with a view to acting as their sales agents and distributors in Korea.
    (*with a view to ~할 목적으로)
  • We are pleased to provide a new, more competitive price list.
  • We are a customer-oriented organization.
  • We pride ourselves on the quality of the products we produce and feel confident that they will help you to expand your market.
  • We look forward to having a pleasant business relationship with you.
  • We are especially interested in buying XYZ and would like to know if you carry this item.
  • We would be pleased if you would let us have the names and addresses of some reliable importers in Busan.
  • Please call us at your convenience at 333-4444.

다양한 거절 (죄송해요~)

  • Our decision was extremely difficult as there were several high quality proposals to choose from.
  • Our technicians are unable to handle the situation.
  • Unfortunately, we found that we were running out of time to take care of that issue.
  • Although I think it was a superb idea, we decided to do it on our own.
  • We regret to inform you that your proposal does not meet our requirements at this time.
  • We regret to announce that your application was rejected this time.
  • We regrettably must turn it down.
  • We reluctantly have to say no to your offer.
  • We reluctantly decided to outsource that project.
  • We are afraid that this course of action is not possible.
  • We are afraid that our engineers cannot be sent to your factory.
  • We are not able to send our engineer to your factory tonight, but we can fix your system remotely.
  • We don’t have the model 224 in stock, but we can ship model 224-1 immediately.
  • We are not able to hire you at this time, but we will keep your name on file.
  • We will contact you if any specific needs arise in the future.
  • As your company is a reliable dealer, we will recommend it to our marketing department.
  • I’m afraid we can’t send any samples at the moment. Please look at the product details posted on our website.

영문 이메일 작성시 자주 쓰는 인사/소개/감사 표현

영문 메일 작성시 자주 쓰는 인사

  • Hope you are well.
  • It’s been a while.
  • Long time no talk!
  • It’s been a long time.
  • Good to talk to you again.
  • I haven’t seen you in years.
  • Haven’t talked with you in[for]ages.
  • How have you been?
  • What have you been doing?
  • What have you been up to?
  • How are you doing? Is everything going well with you?
  • What’s up?
  • What’s new?
  • Anything new?

영문메일 작성시 상대방이 안부를 물었을 때 첫 인사

  • I’ve been okay.
  • Never been better.
  • I have been busy with work.
  • I was out of town for a month.
  • I was on a business trip last month.
  • It was good to talk with you the other day.
  • Hope everything is good.
  • It is my honor to be of help to you.
  • It is my honor to serve you.
  • I am so happy to serve our customers with our products.
  • I am so happy[glad] to do this project with you.
  • I feel so lucky to have this opportunity.
  • I look forward to mutually beneficial growth.
  • I would like to establish a good partnership with you.
  • I hope this finds you well.
  • I believe you are enjoying the sunshine in Miami.
  • It was nice to see you at the conference.

감사하다는 표현도 다양하다

  • Thank you for everything.
  • Thank you for your help.
  • Thank you for your time.
  • Thank you for your sympathy.
  • Thank you for your email.
  • I appreciate your flexibility.
  • I appreciate your prompt reply.

소개하기/존재감 남기기

  • Let me introduce myself briefly to start.
  • GNH was established in 1978.
  • Let me start off by introducing our company.
  • Let me explain what we do first.
  • Let me start off by introducing our new business.
  • First of all, let me tell you briefly about what we do.
  • I am JP Choi and I am responsible for making contracts.
  • First of all, let me tell you about our colleague, Kim Daehan briefly.
  • I am sure there is no need to introduce myself.
  • I hope you remember me.
  • Why don’t I introduce myself to break the ice?
  • My name is Minjeong Kim (who is) in charge of the General Affairs Department.
  • This is Kevin Lee responsible for overseas sales.
  • I am Misun Lee, responsible for overseas contact.
  • I am David Shin, working in the Financial Department.
  • We are the emerging player in the IT industry of Korea.
  • I am Jerry Hobbs of CPA Testing Center informing you of the test result.
  • I will be replacing Mr. Kim starting next week.

영문 이메일 작성시 유용한 패턴

Opening email phrases (opening part of a business letter)

  • I am writing to confirm …
  • I am writing to apologize for …
  • I am writing to enquire about …
  • I am writing to you in response to your advertisement for…
  • I received your address from + and would like …
  • I recently wrote to you about …
  • In reply to your letter of 8 May, …
  • With reference to your letter of 8 June, I …
  • With reference to your advertisement in …
  • With reference to your phone call today, …
  • After having seen your advertisement in … , I would like …
  • After having received your address from … , I …
  • Thank you for your letter of 8 May.
  • Thank you for your letter regarding …
  • Thank you for your letter/e-mail about …
  • To Whom It May Concern:

Thank you phrases (useful for writing a business thank you letter)

  • Thank you.
  • Thank you very much.
  • Thank you in advance
  • Thank you for your help!
  • Thank you for your letter!
  • Thanks for your assistance!
  • Thank you for your patience.
  • Thanks for the prompt response.
  • Thank you for your kind comments!
  • Thank you very much for your answers!
  • Thank you for your time and consideration.
  • Thank you very much for your warm words!
  • Thank you for allowing us the privilege of serving you!
  • Thank you for the e-mail. We appreciate your feedback, and will get back to you as soon as possible.
  • Suggestions are welcome, thank you.
  • My apologies to you for bothering you, and thank you for your kind help.

Closing email phrases (business letter closing phrases)

  • I look forward to your reply.
  • I look forward to seeing you.
  • I look forward to hearing from you.
  • I look forward to hearing from you soon.
  • I look forward to meeting you next Tuesday.
  • I look forward to seeing you next Thursday.
  • We look forward to welcoming you as our customer.
  • I look forward to an opportunity to speak with you personally.
  • I look forward to a successful working relationship in the future.
  • I hope to get answers from you.
  • Good luck and I look forward to your response!
  • If you require any further information, feel free to contact me.
  • If you have any questions, please don’t hesitate to contact us.
  • Should you need any further information, please do not hesitate to contact me.
  • I would appreciate your immediate attention to this matter.
  • Your prompt reply is very much appreciated.
  • Please contact us again if we can help in any way.
  • Please contact us again if there are any problems.
  • Please contact us again if you have any questions.

Correspondence exchange

  • I am writing to … Inquire/ ask/ request/ offer/ introduce/ thank/ apologize/ congratulate
  • I am writing in reply to
  • Further to/… with reference to our … conversation
  • This is to inform/ let know/ advice
  • As you know from our previous correspondence…
  • Do not hesitate to contact me.
  • Please, notify that a reply is required by… without fail.
  • We would be grateful if you could…
  • We look forward to your (early) reply
  • Your prompt reply will be appreciated.
  • I am much obliged to you for…
  • I deeply appreciate your …
  • I was pleased to…
  • It is very kind of you to…
  • Many thanks for…
  • Many thanks in advance.
  • Please, accept my sincere/ deep appreciation for your help.
  • We are grateful for your co-operation.
  • I will be in touch as soon as …
  • I will keep you informed.
  • The information will be handled in confidence.
  • Pay special attention to the fact that…
  • We refer to our telephone conversation of…
  • We should be most happy to provide you with any further information you may require….
  • We will certainly contact you if…
  • I am writing to ask you for a favour…
  • In accordance with law I request…
  • by separate mail…
  • We would share with you the estimates of…

Apologies

  • I am afraid that…
  • I am sorry that I missed the opportunity of contacting you earlier/ calling you…
  • I am very sorry to have caused you so much trouble…
  • I must apologize that…
  • I regret to inform you that…
  • Please, accept my apologies for…
  • Please, forgive me for troubling you taking so much time / taking so long to answer your letter the delay in…
  • The reason for the present delay is…
  • Unfortunately …
  • We are sorry for the inconvenience that we may have caused you.
  • To my regret I must inform you that…

Closing the letter

  • Cordially,
  • Cordially Yours,
  • I remain,
  • Looking forward to continue co-operation, I remain…
  • Respectfully,
  • Sincerely,
  • Sincerely Yours,
  • Truly Yours,
  • Very Truly Yours,
  • Yours,

Complaints

  • I am very disappointed about this fact.
  • I have to ask you to accept the responsibility for these damages/ actions…

Arranging an appointment

  • To accept an invitation
  • To ask for an appointment
  • To be present (at/in)
  • To decline an invitation
  • To fix the exact dates of call/ meeting/ work
  • I am unable to accept your invitation.
  • I could come/ call at any…
  • I should be pleased to know what dates would be convenient to you.

Proposals and promises

  • As promised
  • As we requested
  • Does the idea appeal to you?
  • I hope you will not mind
  • If the above idea is attractive to you…
  • If you find circumstances acceptable …
  • In case our proposal would be acceptable…
  • It is more possible for us to…
  • On the following conditions
  • We shall do our best to…

Useful

  • As a result of…
  • As you may know…
  • At the present time…
  • Despite the fact that…
  • Draw your attention to…
  • In view of the above said…
  • It is to be noted…
  • On the ground that…
  • Take into account…
  • Take into consideration…
  • Briefly, the main points that have been made are…
  • I have some sympathy with your position, but…
  • Excuse me, but I think it is relevant to add that…
  • I am afraid there seems to have been a slight misunderstanding…