Opening email phrases (opening part of a business letter)
- I am writing to confirm ...
- I am writing to apologize for ...
- I am writing to enquire about ...
- I am writing to you in response to your advertisement for...
- I received your address from + and would like ...
- I recently wrote to you about ...
- In reply to your letter of 8 May, ...
- With reference to your letter of 8 June, I ...
- With reference to your advertisement in ...
- With reference to your phone call today, ...
- After having seen your advertisement in ... , I would like ...
- After having received your address from ... , I ...
- Thank you for your letter of 8 May.
- Thank you for your letter regarding ...
- Thank you for your letter/e-mail about ...
- To Whom It May Concern:
Thank you phrases (useful for writing a business thank you letter)
- Thank you.
- Thank you very much.
- Thank you in advance
- Thank you for your help!
- Thank you for your letter!
- Thanks for your assistance!
- Thank you for your patience.
- Thanks for the prompt response.
- Thank you for your kind comments!
- Thank you very much for your answers!
- Thank you for your time and consideration.
- Thank you very much for your warm words!
- Thank you for allowing us the privilege of serving you!
- Thank you for the e-mail. We appreciate your feedback, and will get back to you as soon as possible.
- Suggestions are welcome, thank you.
- My apologies to you for bothering you, and thank you for your kind help.
Closing email phrases (business letter closing phrases)
- I look forward to your reply.
- I look forward to seeing you.
- I look forward to hearing from you.
- I look forward to hearing from you soon.
- I look forward to meeting you next Tuesday.
- I look forward to seeing you next Thursday.
- We look forward to welcoming you as our customer.
- I look forward to an opportunity to speak with you personally.
- I look forward to a successful working relationship in the future.
- I hope to get answers from you.
- Good luck and I look forward to your response!
- If you require any further information, feel free to contact me.
- If you have any questions, please don't hesitate to contact us.
- Should you need any further information, please do not hesitate to contact me.
- I would appreciate your immediate attention to this matter.
- Your prompt reply is very much appreciated.
- Please contact us again if we can help in any way.
- Please contact us again if there are any problems.
- Please contact us again if you have any questions.
Correspondence exchange
- I am writing to … Inquire/ ask/ request/ offer/ introduce/ thank/ apologize/ congratulate
- I am writing in reply to
- Further to/… with reference to our … conversation
- This is to inform/ let know/ advice
- As you know from our previous correspondence…
- Do not hesitate to contact me.
- Please, notify that a reply is required by… without fail.
- We would be grateful if you could…
- We look forward to your (early) reply
- Your prompt reply will be appreciated.
- I am much obliged to you for…
- I deeply appreciate your …
- I was pleased to…
- It is very kind of you to…
- Many thanks for…
- Many thanks in advance.
- Please, accept my sincere/ deep appreciation for your help.
- We are grateful for your co-operation.
- I will be in touch as soon as …
- I will keep you informed.
- The information will be handled in confidence.
- Pay special attention to the fact that…
- We refer to our telephone conversation of…
- We should be most happy to provide you with any further information you may require….
- We will certainly contact you if…
- I am writing to ask you for a favour…
- In accordance with law I request…
- by separate mail…
- We would share with you the estimates of…
Apologies
- I am afraid that…
- I am sorry that I missed the opportunity of contacting you earlier/ calling you…
- I am very sorry to have caused you so much trouble…
- I must apologize that…
- I regret to inform you that…
- Please, accept my apologies for…
- Please, forgive me for troubling you taking so much time / taking so long to answer your letter the delay in…
- The reason for the present delay is…
- Unfortunately …
- We are sorry for the inconvenience that we may have caused you.
- To my regret I must inform you that…
Closing the letter
- Cordially,
- Cordially Yours,
- I remain,
- Looking forward to continue co-operation, I remain…
- Respectfully,
- Sincerely,
- Sincerely Yours,
- Truly Yours,
- Very Truly Yours,
- Yours,
Complaints
- I am very disappointed about this fact.
- I have to ask you to accept the responsibility for these damages/ actions…
Arranging an appointment
- To accept an invitation
- To ask for an appointment
- To be present (at/in)
- To decline an invitation
- To fix the exact dates of call/ meeting/ work
- I am unable to accept your invitation.
- I could come/ call at any…
- I should be pleased to know what dates would be convenient to you.
Proposals and promises
- As promised
- As we requested
- Does the idea appeal to you?
- I hope you will not mind
- If the above idea is attractive to you…
- If you find circumstances acceptable …
- In case our proposal would be acceptable…
- It is more possible for us to…
- On the following conditions
- We shall do our best to…
Useful
- As a result of…
- As you may know…
- At the present time…
- Despite the fact that…
- Draw your attention to…
- In view of the above said…
- It is to be noted…
- On the ground that…
- Take into account…
- Take into consideration…
- Briefly, the main points that have been made are…
- I have some sympathy with your position, but…
- Excuse me, but I think it is relevant to add that…
- I am afraid there seems to have been a slight misunderstanding…
