Opening email phrases (opening part of a business letter)

• I am writing to confirm ...
• I am writing to apologize for ...
• I am writing to enquire about ...
• I am writing to you in response to your advertisement for...
• I received your address from + and would like ...
• I recently wrote to you about ...
• In reply to your letter of 8 May, ...
• With reference to your letter of 8 June, I ...
• With reference to your advertisement in ...
• With reference to your phone call today, ...
• After having seen your advertisement in ... , I would like ...
• After having received your address from ... , I ...
• Thank you for your letter of 8 May.
• Thank you for your letter regarding ...
• Thank you for your letter/e-mail about ...
• To Whom It May Concern:
  

Thank you phrases (useful for writing a business thank you letter)

• Thank you.
• Thank you very much.
• Thank you in advance
• Thank you for your help!
• Thank you for your letter!
• Thanks for your assistance!
• Thank you for your patience.
• Thanks for the prompt response.
• Thank you for your kind comments!
• Thank you very much for your answers!
• Thank you for your time and consideration.
• Thank you very much for your warm words!
• Thank you for allowing us the privilege of serving you!
• Thank you for the e-mail. We appreciate your feedback, and will get back to you as soon as possible.
• Suggestions are welcome, thank you.
• My apologies to you for bothering you, and thank you for your kind help.

Closing email phrases (business letter closing phrases)

• I look forward to your reply.
• I look forward to seeing you.
• I look forward to hearing from you.
• I look forward to hearing from you soon.
• I look forward to meeting you next Tuesday.
• I look forward to seeing you next Thursday.
• We look forward to welcoming you as our customer.
• I look forward to an opportunity to speak with you personally.
• I look forward to a successful working relationship in the future.
• I hope to get answers from you.
• Good luck and I look forward to your response!
• If you require any further information, feel free to contact me.
• If you have any questions, please don't hesitate to contact us.
• Should you need any further information, please do not hesitate to contact me.
• I would appreciate your immediate attention to this matter.
• Your prompt reply is very much appreciated.
• Please contact us again if we can help in any way.
• Please contact us again if there are any problems.
• Please contact us again if you have any questions.

Correspondence exchange

• I am writing to … Inquire/ ask/ request/ offer/ introduce/ thank/ apologize/ congratulate
• I am writing in reply to
• Further to/… with reference to our … conversation
• This is to inform/ let know/ advice
• As you know from our previous correspondence…
• Do not hesitate to contact me.
• Please, notify that a reply is required by… without fail.
• We would be grateful if you could…
• We look forward to your (early) reply
• Your prompt reply will be appreciated.
• I am much obliged to you for…
• I deeply appreciate your …
• I was pleased to…
• It is very kind of you to…
• Many thanks for…
• Many thanks in advance.
• Please, accept my sincere/ deep appreciation for your help.
• We are grateful for your co-operation.
• I will be in touch as soon as …
• I will keep you informed.
• The information will be handled in confidence.
• Pay special attention to the fact that…
• We refer to our telephone conversation of…
• We should be most happy to provide you with any further information you may require….
• We will certainly contact you if…
• I am writing to ask you for a favour…
• In accordance with law I request…
• by separate mail…
• We would share with you the estimates of…

Apologies

• I am afraid that…
• I am sorry that I missed the opportunity of contacting you earlier/ calling you…
• I am very sorry to have caused you so much trouble…
• I must apologize that…
• I regret to inform you that…
• Please, accept my apologies for…
• Please, forgive me for troubling you taking so much time / taking so long to answer your letter the delay in…
• The reason for the present delay is…
• Unfortunately …
• We are sorry for the inconvenience that we may have caused you.
• To my regret I must inform you that…

Closing the letter

• Cordially,
• Cordially Yours,
• I remain,
• Looking forward to continue co-operation, I remain…
• Respectfully,
• Sincerely,
• Sincerely Yours,
• Truly Yours,
• Very Truly Yours,
• Yours,

Complaints

• I am very disappointed about this fact.
• I have to ask you to accept the responsibility for these damages/ actions…

Arranging an appointment

• To accept an invitation
• To ask for an appointment
• To be present (at/in)
• To decline an invitation
• To fix the exact dates of call/ meeting/ work
• I am unable to accept your invitation.
• I could come/ call at any…
• I should be pleased to know what dates would be convenient to you.

Proposals and promises

• As promised
• As we requested
• Does the idea appeal to you?
• I hope you will not mind
• If the above idea is attractive to you…
• If you find circumstances acceptable …
• In case our proposal would be acceptable…
• It is more possible for us to…
• On the following conditions
• We shall do our best to…

Useful

• As a result of…
• As you may know…
• At the present time…
• Despite the fact that…
• Draw your attention to…
• In view of the above said…
• It is to be noted…
• On the ground that…
• Take into account…
• Take into consideration…
• Briefly, the main points that have been made are…
• I have some sympathy with your position, but…
• Excuse me, but I think it is relevant to add that…
• I am afraid there seems to have been a slight misunderstanding…